SMS Terms & Conditions

Effective Date: July 22, 2026

Welcome to NewGen Depot. By opting in to receive SMS (text) messages from NewGen Depot ("NewGen Depot," "we," "our," or "us"), you agree to these SMS Terms & Conditions.

SMS Program

By providing your mobile phone number and opting in, you consent to receive text messages from NewGen Materials And Design (DBA: NewGen Depot) regarding:

Order confirmations
Order status updates
Shipping and delivery notifications
Invoice notifications
Customer service communications
Appointment scheduling and pickup notifications
Promotional offers and special sales (only if you have opted in)
Product updates and company announcements

SMS messages are intended to improve communication regarding your purchases, customer support, and account activity.

Message Frequency

Message frequency varies depending on your interactions with NewGen Depot, including purchases, support requests, appointments, and marketing preferences.

You may receive multiple messages per month based on your activity.

Message & Data Rates

Message and data rates may apply according to your wireless carrier's messaging plan. NewGen Depot is not responsible for any charges imposed by your mobile carrier.

Opt-In

You may opt in to receive SMS messages by:

Providing your mobile phone number during checkout.
Requesting SMS notifications from our customer service team.
Completing an online form that includes SMS consent.
Otherwise providing your express consent to receive text messages.

Your consent to receive SMS messages is not a condition of purchasing any product or service.

Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us.

After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed. No further SMS messages will be sent unless you opt in again.

Help

If you need assistance, reply HELP to any SMS message.

You may also contact us through any of the following methods:

Website: https://www.newgendepot.com/

Email: info@newgendepot.com

Phone: (201) 905-7800

Alternate Phone: (201) 466-4612

Supported Carriers

SMS services are available through participating U.S. wireless carriers. Message delivery depends on your wireless carrier and is not guaranteed. Carrier participation may change without notice.

Privacy

Your privacy is important to us.

We do not sell, rent, or share your mobile phone number with third parties for their independent marketing purposes.

Your mobile number and personal information will only be used to provide customer service, order notifications, shipping updates, account communications, and marketing messages for which you have provided consent.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect your personal information.

Eligibility

By enrolling in our SMS program, you represent that you are the authorized subscriber or user of the mobile phone number provided and that you are authorized to receive SMS communications at that number.

Changes to These Terms

NewGen Depot reserves the right to update or modify these SMS Terms & Conditions at any time. Any changes will become effective immediately upon being posted on this page. Your continued participation in our SMS program constitutes your acceptance of any revised terms.

Contact Us

NewGen Depot
NewGen Materials And Design

200 S Newman St, Unit 3
Hackensack, NJ 07601

Customer Service: (201) 905-7800

Sale Line: (201) 466-4612